When your furnace won't start, blows cold air or keeps shutting off, Otis Heating & Air Conditioning will find the problem and get your heat back on.
We are a family-owned heating and cooling company based in Crosby, Texas, and we service all makes and models of furnaces, gas and electric. Our technicians test the whole system, from the thermostat to the burners and blower, so the repair fixes the cause and not just the symptom. Winters here are short, but the cold snaps that roll through Harris County can drop overnight temperatures fast, and that is when a furnace that sat idle all summer tends to fail.
Call for furnace repair when you notice any of these:
No heat at all The thermostat calls for heat, but the furnace never starts, or the blower runs with nothing warm coming out.
Cold air from the vents A furnace that blows cool air usually has an ignition, gas supply or overheating problem that shuts the burners off.
Short cycling The burners light, run for a few minutes and shut down again before the house warms up.
Noises and smells Banging, squealing or rattling, or a burning smell that lasts well past the first run of the season.
A yellow, flickering flame Gas burners should burn mostly blue. A lazy yellow flame points to a dirty burner or a combustion problem that needs a closer look.
Climbing utility bills A furnace that works harder than it should costs more to run, even when the weather hasn't changed.
Most no-heat problems come down to a handful of parts:
Ignition and pilot problems Furnaces in the Houston area sit idle most of the year. Pilot lights go out, igniters wear out and gas valves can stick after a long cooling season.
Thermostats and controls A thermostat that has lost calibration or a control board that stops sending the call for heat can look like a dead furnace.
Blower and airflow Clogged filters, worn blower motors and blocked returns make a furnace overheat, which trips its safety switch and shuts the burners down.
Electric heat and backup heat strips Many homes here heat with an electric furnace or with heat pumps that switch to backup heat strips on cold nights. Burned-out elements and failed relays leave the house cold and the power bill high.
Heat exchanger concerns A cracked heat exchanger can let combustion gases mix with the air you breathe. A gas furnace that smells odd or keeps shutting itself down should be checked, not restarted over and over.
Heating seasons in Southeast Texas are short. A furnace may run a few dozen nights a year, then sit through eight months of air conditioning weather in a hot attic, closet or garage. Dust settles on the burners and flame sensor, pilot lights go out, and parts that haven't moved since February are asked to work on the first cold night of November or December.
That is why the first cold front of the season is when so many furnaces quit, and why the February 2021 freeze showed how quickly a house loses heat once the system stops. A furnace tune-up in the fall catches most of these problems before you need the heat.
Diagnosis The technician checks the thermostat, power, gas supply, ignition, flame, blower, filter and safety switches to find what failed.
A clear explanation You hear what is wrong, what the fix involves and whether any other part is close to failing, so you can decide what to do.
The repair We replace or repair the failed part and fix the cause, such as a clogged filter or blocked return, so it doesn't happen again next week.
A full test We run the furnace through a complete heating cycle to confirm it lights, heats the house and shuts off the way it should.
A few quick checks can save you a service visit:
Thermostat Make sure it is set to Heat, set above the room temperature, and has fresh batteries if it uses them.
Air filter A filter packed with dust can make the furnace overheat and shut off. Replace it if you can't see light through it.
Power Check the breaker and the furnace's power switch, which usually looks like a light switch on or near the unit.
Gas If you smell gas, don't run the furnace or flip switches. Leave the house and call your gas company from outside.
If those all check out and the heat still won't come on, call us at (281) 328-3255.
Most furnace problems are a single failed part, and repairing it is the right call. Replacement is worth talking through when the furnace is older than about 15 years, when the heat exchanger is cracked, or when repairs keep stacking up winter after winter. A common rule of thumb: if a repair would cost more than half the price of a new furnace, replacing it usually makes more sense.
We will give you a straight answer either way. When a new system is the better spend, we handle furnace installation with Armstrong Air equipment sized for your home, and you can spread the cost with financing through Goodleap.
Our shop is in Crosby, so homes across the 77532 ZIP code, from Newport to the neighborhoods along FM 2100, are close by. Crosby has everything from older homes on large lots to newer subdivisions, so we work on both original furnaces that have run for decades and newer high-efficiency models. We also repair furnaces and heating systems in Huffman, Highlands, Baytown, Dayton and Mont Belvieu.
Our office is open Monday through Friday, 8 AM to 5 PM, and weekend appointments are available. Call (281) 328-3255 or use the form at the top of this page. Check the specials below for a waived fee on your next diagnostic visit.
Want fewer surprises next winter? Our maintenance plan includes two seasonal inspections, priority scheduling, no overtime rates and a 10% discount on needed repairs.
Contact Us TodayWe offer specials to help you get the service you need for a little less.